bd777 game Privacy Policy

1.1 Information You Provide Directly

Information you provide yourself during account registration or while using the platform includes:

• Full name, date of birth, and nationality
• Valid email address and mobile number
• Username and password (stored in encrypted form)
• Documents submitted for identity verification (copy of national ID card or passport)
• Financial information: bKash, Nagad, Rocket, or bank account details required at the time of deposit and withdrawal

1.2 Automatically Collected Information

The following information may be collected automatically while you use the platform:

• IP address, browser type and version
• Operating system and device information
• Session duration, pages visited, and navigation patterns
• Information obtained through cookies and similar tracking technologies
• Transaction history and gaming activity logs

1.3 Information Received from Third Parties

To complete identity verification, prevent fraud, and comply with Anti-Money Laundering (AML) regulations, we may verify your identity-related information with trusted third-party service providers where necessary. Information received through this process will also be covered by the same protection policy.

2.1 Service Operation and Account Management

bd777 game primarily uses the information you provide to create and manage your account. This includes: login verification, transaction processing, bonus eligibility checks, and providing customer support.

2.2 Security and Compliance

Your information is also used for the following purposes:

• To complete the identity verification (KYC — Know Your Customer) process
• To prevent fraud, money laundering, and other illegal activities
• To prevent anyone under the age of 21 from using the platform
• To comply with applicable Bangladeshi laws and regulations

2.3 Service Improvement

We analyse activity data to improve the user experience. This helps us improve site performance, send relevant promotional information, and tailor the experience to your preferences. However, when sending marketing messages we always rely on your consent, and you may withdraw it at any time.

3.1 Sharing Information with Third Parties

bd777 game does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, limited information may be shared with our trusted partners to provide specific services, such as:

• Payment processing: to complete financial transactions via bKash, Nagad, Rocket, and bank transfer
• Identity verification service providers
• Cybersecurity and fraud prevention service providers
• Game software providers who assist with the technical operation of the platform

All these partners are contractually bound to uphold the same standard of data protection and may only use the information for the specified purpose.

3.2 Legal Obligations

We may be required to disclose necessary information in response to applicable law, a court order, or a lawful request from a government authority. In such circumstances we will disclose only the information that is legally required.

4.1 Technical Security

bd777 game maintains advanced technical measures to keep your information secure. All data is transmitted via SSL (Secure Socket Layer) encryption. Passwords are stored using strong hashing algorithms so that no one can read them. The server infrastructure undergoes regular security testing, and firewalls and intrusion detection systems remain active.

4.2 Organisational Security

Only authorised staff may access your information, and their access is limited to what is consistent with their responsibilities. All staff are bound by confidentiality agreements and receive regular data protection training. Defined procedures are in place to detect and remedy data breaches promptly.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. bd777 game uses cookies for the following purposes:

• Essential cookies: To keep login sessions active and carry out security checks
• Functional cookies: To remember your preferences (such as language selection)
• Analytical cookies: To review site usage and identify opportunities for improvement

5.2 Cookie Controls

You can disable non-essential cookies at any time by changing your browser settings. Please note that disabling certain cookies may limit some features of the platform. Disabling essential cookies may make login and secure transactions unavailable.

6.1 How Long Information Is Kept

We retain your information for as long as your account is active. Even after an account is closed, some information may be kept for a set period because:

• To meet legal obligations (such as records of financial transactions)
• To preserve evidence needed to resolve potential disputes
• For fraud prevention and security purposes

Once legal obligations have expired, information is securely deleted or anonymised.

7.1 Your Rights Regarding Your Information

As a user of bd777 game, you have the following rights:

• Right of access: The right to know what information we hold about you
• Right to rectification: The right to request correction of any inaccuracies in your information
• Right to erasure: The right to request deletion of your information in certain circumstances (this may not apply where legal obligations exist)
• Right to restrict processing: The right to request that the use of your information be limited in certain cases
• Right to object: The right to object to your information being used for marketing purposes

7.2 How to Exercise Your Rights

To exercise any of your rights, please contact our support team. We provide assistance in both Bengali and English via 24/7 live chat and email. Our team will respond to your request as quickly as possible in accordance with the applicable rules.

For more information on responsible gaming, we recommend reading our Responsible Gaming Policy, which also covers topics such as account limits and self-exclusion.

bd777 game strictly follows a 21+ age policy. We do not intentionally collect or store information from anyone under the age of 21. During registration, we attempt to confirm through an age verification process that only adults are using the platform.

If we become aware that a minor has opened an account, the account will be closed immediately and the collected information will be deleted. Parents or legal guardians who become aware of such a situation are requested to contact us right away.

bd777 game may review and update this privacy policy from time to time. If significant changes are made, we will post a notice on the platform and, where necessary, inform you at your registered email address. The updated policy will take effect from the date it is published.

Continuing to use the platform after any changes indicates that you have accepted the updated policy. We therefore recommend visiting this page regularly.

If you have any questions or concerns about this policy or our data protection practices, you can find more information on our Frequently Asked Questions (FAQ) page, or contact our support team directly.

10.1 Privacy-Related Contact

If you have any questions, requests, or complaints about this privacy policy, please contact us through the following:

• Live Chat: 24 hours a day, 7 days a week, in Bengali and English
• Email: [email protected]

Our support team will respond to any information-related request as quickly as possible in accordance with the applicable rules. To learn more about our company and services, visit the About Us page.